Comments on: Harris Teeter replies

By: Barb Condit

Barb Condit — Sun, 01 Aug 2010 17:51:15 +0000

Dear Greg,
Disconnect. I’ll say. The last thing in the world I want is to type in the correct address and deal with the additional sales hype and not a simple, straightforward survey. Do 6 things and we will enter you in the sweepstakes. Come on Harris Teeter.

Same idealistic hype from Verison. Cannot reach customer service as they were to check an unwarranted $100.00 ish charge. Special promotion for upgrade, deadline for rebates, internet disconnect because of privacy issues(?). I have been with Alltel/Verison 14 years. On and on!

Good news friends. Starbucks gives the correct survey address and immediately gives you a free drink code! Go Starbucks.
Barb

By: Cjohnson

Cjohnson — Sat, 12 Jun 2010 18:00:15 +0000

Gregg,
I too was unable to get anywhere to take the survey. Also the rules that I were able to access are for last year (2009), but no way to get to the survey.
Thanks for the sounding board.
Cj

By: Gregg

Gregg — Thu, 11 Mar 2010 23:03:41 +0000

Hi Thomas,

I erased your code so that no one could use it just in case you are able to get on before they expire.

By: thomas rasmussen

thomas rasmussen — Thu, 11 Mar 2010 22:39:16 +0000

Was not able to take survey.Non of the sites under http://www.HTsurvey.comm gets you to the survey.entry code was XXXX-XXXX-XXXX-XXXX.Enjoy shopping at robinhood road,winston-salem,nc Have very good deals,also your e-vic member specials.

By: T. E. May

T. E. May — Sun, 07 Mar 2010 15:44:17 +0000

One more complaint like all the others. Why do you offer a survey
with incentives then offer a website which does not allow access. Poor
customer service.

By: Gregg

Gregg — Fri, 05 Feb 2010 21:40:34 +0000

Hi Betty,

I X’d out your survey code so that no one else could use it just in case. For some reason, there are what must be a statistically small number of people who are still unable to get to the survey. Harris Teeter monitors these comments. I have no affiliation with them other than shopping with them as you do.

By: Betty Kennedy

Betty Kennedy — Fri, 05 Feb 2010 21:15:40 +0000

I received my request to do the survey today, Feb 5,2010. I could not find a page for the survey. My Harris Teeter is located at 1940 Eastwood Rd in Wilmington, NC. My store manager is Mark Oliver. My survey code is XXXX-XXXX-XXXX-XXXX. My cashier today was Rachel K. Service was great, store is great
I love my Harris Teeter. Thank you.

Betty

By: Gregg

Gregg — Mon, 01 Feb 2010 15:53:49 +0000

Hi Geraldine,

It can be frustrating can’t it? Harris Teeter monitors these comments, so I’m sure they’ll probably see this. Otherwise, other than shopping there, and being unable to access the survey back in the early part of last year, I have no affiliation with them or the survey. I Ex’d out your code so that no one else could use it.

Gregg

By: Geraldine Proulx

Geraldine Proulx — Mon, 01 Feb 2010 15:15:43 +0000

Unable to take survey. Tried everything to get in but you have a problem with this. Tried to do it as a favor to my pharmacist. Survey entry code is XXXX-XXXX-XXXX-XXXX. This was to win free groceries. I went under the correct website.

By: Betty Gwynn

Betty Gwynn — Sat, 30 Jan 2010 14:42:40 +0000

This is the second time that I have been given a Harris teeter survey to complete I can’t understand why a company like Harris Teeter would have a junk website like this. I have been a loyal Harris Teeter customer for as long as I can remember them being in this area, but this leaves a bad taste in my mouth. This is not good customer relations.