- A tale of two Googles
Published: April 21, 2010Source: Posts from the Econsultancy blogGoogle is arguably one of the most interesting companies to rise to prominence in the past decade. And the reason isn’t just that, in the space of a few years, it grew to become a billion-dollar company and the…
- The Evolution of the Social CRM Process
Published: April 20, 2010Source: Social Media GlobetrotterA few weeks ago I wrote about the Social CRM Process (read this first before moving on) which received quite a lot of attention and feedback from the online community. The process that I have created has sinc…
- Who’s Nielsen Trying To Fool?
Published: April 20, 2010Source: The Ad Contrarian
- Kaze: The Web is a Hussy
Published: April 21, 2010Source: 3:17 a.m.Writing (and cartooning) in the online magazine Slate a couple of weeks ago, James Sturm observed that his life seems to be going by too fast. He feels this may have something to do with spending too much time…
- The 20-to-1 Rule
Published: April 21, 2010Source: Michael Hyatt’s BlogSometimes when I speak with marketing executives about social media, they seem to get it. But they don’t. Not really. They falsely believe that Twitter and Facebook are like every other broadcast channel. The…
- Why Apple Should Sue Gawker Over ‘Lost’ iPhone Story (Jeff Bercovici/DailyFinance)
Published: April 21, 2010Source: TechmemeJeff Bercovici / DailyFinance:
Why Apple Should Sue Gawker Over ‘Lost’ iPhone Story — How hard must the finder of lost property try to return it to its owner before deciding its his to keep or sell?… - Why Doesn’t Facebook Look Like This?
Published: April 21, 2010Source: TechCrunchAs you may be aware, tomorrow, Facebook kicks off its big f8 developer conference in San Francisco. We’ll be there to cover what’s going on, but it looks like a lot of the information is already out there…
- Internet of Things Can Make Us Human Again
Published: April 20, 2010Source: ReadWriteWebWe’ve entered an era where the cost of sensors, processors and transmitters are so low that it’s fast becoming cost effective to put them inside everything, even the clothes we wear. Even our own toothbrush may…
- Good review of the recently re-branded ‘Google Places’ – http://bit.ly/d6WBeK (via…
Published: April 20, 2010Good review of the recently re-branded ‘Google Places’ – http://bit.ly/d6WBeK (via @hubspot)
- Why The Rumored Microsoft-Netease Partnership Is A Big Deal (MSFT)
Published: April 21, 2010Source: Silicon Alley InsiderThis guest post originally appeared on the author’s blog, and is reprinted with permission.
There is a report in the Chinese press that Netease is in talks to buy into Microsoft’s MSN China joint venture by… - LinkedIn Launches Tons of New Link-Sharing Features [PICS]
Published: April 21, 2010Source: Mashable!LinkedIn has just released some major upgrades to its link-sharing capabilities, including the addition of image and article excerpts, link re-sharing and a new short URL: lnkd.in.In total, there are eight new…
- Apple: Visionary Leadership Still Matters
Published: April 21, 2010Source: SeekingAlpha.com: Home PageDan Ramsden submits:Perusing Apple’s (AAPL) quarterly earnings and commentary, I am almost moved to tears. This is unusual, I know, to feel the romance of strategy and long-term planning, more so than of the…
- LinkedIn Launches URL Shortener, Enhances Sharing Options For Content
Published: April 21, 2010Source: TechCrunchProfessional social network LinkedIn has been steadily expanding its presence outside of its platform through integrations with Twitter, and Microsoft Outlook and opening up the platform’s API. And as LinkedI…
- Social Media ROI Has Come of Age, Says Society for New Communications Research| Tekrati Research News
Published: April 21, 2010Source: KDPaine's PR Measurement Blog
via industry.tekrati.com
If you cant make it to New Comm Forum, this is pretty much what Ill be saying
- You Have To Read This Slate Series On Risk-Taking
Published: April 21, 2010Source: Silicon Alley InsiderCalling risk “America’s greatest idea,” Slate reporter (and prolific twitterer) John Dickerson is writing a series on Slate on risk taking. The financial crisis has made the notion of risk seem toxic to many pe…
- How the Social Web is Changing Business
Published: April 21, 2010Source: Social Media TodayI was working on a Prezi for a presentation next week by the same title as this post and as I worked through the flow some ideas that had been hanging around in my head sort of came together. The na…
- What Can You Accomplish With Your Trust Network?
Published: April 21, 2010Source: emergent by designOne of the major catalysts that broke me out onto the technology scene was an invitation by Ideas Project to submit a video for their site. In case you’re unaware, Ideas Project is hosted by Nokia, and feat…
- Write and Wrong
Published: April 21, 2010Source: Doc Searls WeblogWhen Gizmodo reported on the next-generation iPhone that had come into its hands, I was as curious as the next geek about what they’d found. But I didn’t think the ends justified the means.
The story begin… - Is this the first salvo in the 'hot news' war?
Published: April 21, 2010Source: Posts from the Econsultancy blogFew traditional publishers like aggregators. They never have, and they never will. The problem: consumers do.
While publishers have made a fuss about aggregators for years, for the most part, there has been lit… - The State and Future of Twitter 2010: Part Two
Published: April 21, 2010Source: Brian SolisThe influence and promise of Twitter is only now starting to materialize. Everything that occurred prior to Chirp has lead us to this moment and as such, is almost worthy of categorization as BC (Before Chirp)…
- NOT hiring someone based on Facebook or Twitter
Published: April 21, 2010It’s dangerous to Google someone and then not give them a job – particularly if you tell them what you found and also keep a copy somewhere. Here a potential employer blogged about not hiri…
- New Speed Cameras Catch You From Space
Published: April 21, 2010Source: SlashdotA new kind of speed camera that uses satellites to measure average speed over long distances is being tested in Britain. The “Speedspike” system combines plate reading technology with a global positioning satel…
- Open Letter to Millennials (PR Industry Edition)
Published: April 21, 2010Riffing off of @BillSledzik’s terrific (and ultimately helpful) rant, “Dear Millennials: Your Parents Lied to You,” I wanted to spend a minute talking to these same Millennials as a prospective employer….
- How to Get Better Conversions by Letting Your Customers Design Your Website
Published: April 21, 2010Source: (EMP) E-Marketing PerformanceAnalytics tools have left us swimming in data about company websites and if you’re not careful, you can waste a lot of time analyzing it and end up not very far from where you started. This is because thi…
- Learn to Build a Referral Engine
Published: April 21, 2010Source: Conversation AgentBy far the scariest and most unpredictable part of being on your own is to have enough leads in the pipeline to sustain your business. Preferably not all at the same time so you have to say no to some and send…
- AT&T Bets Big on the Internet of Things
Published: April 21, 2010Source: GigaOMATT today reported first-quarter earnings of $2.5 billion and sales that were largely unchanged from the year before, at $30.6 billion — but the flat sales mask the gains made in its wireless business, which…
- If Every Company is a Media Company…Then Who Owns Social Media?
Published: April 20, 2010Source: Social Media TodayAnswer: Everyone!
Social media has evolved significantly from its roots in marketing and corporate communications to the point that it should no longer be viewed as merely a function or a dis…
- Gowalla Isn’t What You Think It is
Published: April 21, 2010Source: Silicon Alley InsiderGowalla is primarily known as an iPhone app that encourages people to check in to various locations with their phones.
But during a recent visit to SAI, CEO Josh Williams told us that he wants more people going… - How Smart Marketers Think Like Media Companies
Published: April 21, 2010Source: Interactive Insights GroupIn case you missed it, something remarkable has happened over the past several years. Smart marketers using Social Media have been connecting directly with customers in extraordinary ways.
Bu… - Social Media & Corporate Culture: Strategic Tools for Change Management
Published: April 21, 2010Source: Social Media TodayCulture is a Strategic Lever for Performance Profitability
Organizational culture reflects the vision of a company’s founders and leaders. Strong cultures help companies operate efficiently and … - Facebook Tests Location Through RFID AT f8
Published: April 21, 2010Source: All FacebookAll attendees of the f8 developer conference are receiving special RFID tags that enable them to check-in to various locations throughout the conference venue. The service lets you tag yourself in photos, beco…
- Why Twitter’s ‘Promoted Tweets’ Will Be A Hit
Published: April 21, 2010Source: Silicon Alley InsiderTwitter recently announced its long awaited monetization strategy in the form of Promoted Tweets. Many felt it was underwhelming as business pundits had hoped for the monetization plan to be more unique and int…
- Cargo plane grounded. If any damage from volcanic ash, potentially devastating for Europe air…
Published: April 21, 2010Source: Silicon Alley InsiderWorld Airways cargo plane in Europe grounded. If any damage from volcanic ash, potentially devastating for European airline industry. Here’s the original source, a pilot chat board. We called the airline. Her…
- How To Win The Location-Based Startup Wars
Published: April 21, 2010Source: Silicon Alley InsiderLocation based services, which map geographical position of a mobile device, use state of the art technology. But the technology behind the coordinates is really just an enabler for adoption – location based…
- Know Your Shit: Ten Years of Twitter Ads
Published: April 21, 2010Source: Anil DashLast week, Twitter announced its new advertising system, called promoted tweets. I was at Twitter’s Chirp conference as a speaker, so I got an up-close look at the reaction to the big news, along with the (fran…
- Definition of Lethal Generosity: Unleashing Corporate Superpowers to Do Good
Published: April 21, 2010Source: Communication OvertonesCredit: Flickr Photo by FunkYah One of the things I was really excited about when I started Zoetica with partners Beth Kanter and Geoff Livingston this year was the opportunity to join forces with some…
- Why is it Hard to Bring Big Company Execs into Little Companies?
Published: April 21, 2010Source: ben's blogSo you’ve achieved product market fit and you are ready to start building the company. The board encourages you to bring in some “been there done that” executives who will provide the right financial, sa…
- Review of the ‘State of Marketing Report” – priorities for marketing in 2010 -…
Published: April 21, 2010Review of the ‘State of Marketing Report” – priorities for marketing in 2010 – http://bit.ly/cgt9jc (via @ogilvydigital)
- The Connection Between Social CRM (SCRM) and Vendor Relationship Management (VRM)
Published: April 21, 2010Source: The Social Customer ManifestoSome great thinking by Paul Greenberg. The lede:Customer
Ownership: Relationship? Conversation?
Simply Put. SCRM is not VRM. Simple Being the Operative PrincipleThis
is meant to be a simple post. Flat ou… - Facebook Makes Major Announcements at F8 [LIVE]
Published: April 21, 2010Source: Mashable!Here at Facebook’s F8 Developer Conference in San Francisco, Facebook Founder and CEO Mark Zuckerberg is making major announcements to an audience of developers and press.Here are my live notes:Mark Zuckerbe…
- Foursquare: “We’re closing in on 1 million users! Current count is 969,775. Looks like that’s we may have something t…
Published: April 21, 2010Source: Silicon Alley InsiderFoursquare: “We’re closing in on 1 million users! Current count is 969,775. Looks like that’s we may have something to toast during Friday Happy Hour
” (Foursquare thought it would be at 1 million today.)Join… - Storytelling for User Experience Is Released
Published: April 21, 2010Source: A Storied CareerI’ve referenced Storytelling for User Experience by Whitney Quesenbery and Kevin Brooks several times — and now the book is finally here.
The publishers were kind enough to send me an ebook copy of it. I…
- 8 Social Media Strategies to Engage Multicultural Consumers
Published: April 21, 2010Source: Mashable!Jessica Faye Carter is an award-winning author and columnist. Her company, Nette Media develops social media technologies for women and multicultural communities, and she blogs at Technicultr.Recently, more co…
- Social Media Is Not Really About Media At All
Published: April 21, 2010Source: WebGuild RSS for Social MediaWe, as an industry, spend oodles of time focusing on social media and trying to unearth the special ways to “crack the …
- Jeff Jarvis: Online comments should be more like Twitter
Published: April 21, 2010Source: Posts from the Econsultancy blogAt the 140 Character Conference in New York this week, Jeff Jarvis had a bone to pick with the media industry (surprise!). This time, his issue is with comments. Namely, he thinks the process of commenting onl…
- Optimizing Your AdWords Campaigns
Published: April 21, 2010Source: Search Engine JournalPay per click advertising is a form of marketing with major benefits. It differs from other methods of marketing in its ability to allow advertisers and marketers to measure and analyze the results of their te…
- Facebook Launches “Insights For Your Domain”
Published: April 21, 2010Source: All FacebookAs we’ve been anticipating over the past few weeks, Facebook has officially launched a new product called “Insights For Your Domain”. The product, which received no formal announcement during the f8 keyn…
- Untiny Deciphers Shortened URLs
Published: April 21, 2010Source: WebWorkerDailyThanks to Twitter and its 140-character tweet limit, the number of URL-shortening services like bit.ly and TinyURL have exploded over the past couple of years. They’re useful for shortening unwieldy URLs, but…
- Facebook’s Open Graph Personalizes the Web
Published: April 21, 2010Source: Mashable!Facebook has created a platform that allows sites and apps to share information about users in order to tailor offers, features and services to each one’s interests and tastes — even if that individual has…
- Apple Trying To Figure Out How People Are Using The iPad (AAPL)
Published: April 21, 2010Source: Silicon Alley InsiderNow that iPad owners have had a few weeks to play with their iPads, Apple is grilling them on how it’s being used.
We received an email from Apple asking us to let it know how we use our iPad.
Apple wants to k… - TwitterClaims: Be First In The Twitter Username Land Rush
Published: April 21, 2010Source: ReadWriteWebLast week after Twitter’s Chirp conference, Danny Sullivan of Search Engine Land asked Twitter Co-founder Evan Williams when we would begin to see the release of inactive and deleted Twitter usernames back into…
- Facts Tell, Stories Sell: The power of stories in social media
Published: April 21, 2010Source: Social Media TodayI think what makes social media so compelling sometimes isn’t the numbers, but the stories. Specifically, it’s the stories people tell each other about their lives, about their interactions with com…
- Docs.com: Facebook and Microsoft Go After Google Docs
Published: April 21, 2010Source: ReadWriteWebDuring today’s F8 keynote, Mark Zuckerberg announced a number of new products and features for Facebook, including a new collaboration with Microsoft. With Docs.com, Microsoft’s FUSE labs just launched an onlin…
- Facebook Seeks To Build The Semantic Search Engine
Published: April 21, 2010Source: All FacebookIf HTML is the way developers get information into Google’s search engine, meta data is the way developers will get data into Facebook’s semantic search engine which will be based on the company’s “Open…
- How Historians Will Use the Twitter Archives
Published: April 21, 2010Source: mental_floss BlogLast week the Library of Congress announced that it would archive all public tweets (Twitter messages). This led to some speculation about why in the world anyone would want to archive the ramblings of people…
- Facebook Insights: Taking Web Analytics to the Next Level
Published: April 21, 2010Source: ReadWriteWebAt its annual F8 conference today, Facebook announced its new Facebook for Web Sites platform. Besides the new Graph API and all the plugins and new features Facebook developed on top of this, the company will…
- Morton’s Steakhouse encourages eats with tweets
Published: April 21, 2010Source: SmartBlog On Social MediaRestaurants are tweeting to drive foot traffic, create more conversation with diners and trim traditional marketing costs. Rebecca Pollack reached out to Roger Drake, Senior Vice President of M…
- I Am Honored
Published: April 21, 2010Source: Richard Edelman – 6 A.M.I received an email over night from Kristine Boyden in Edelman’s Silicon Valley office, who works with me on our HP client. She sent me the Forbes.com story, reporting that glassdoor.com had recognized me as…
- Improve Social Media Marketing with Peer Influence Analysis
Published: April 21, 2010Source: WebGuild RSS for Social MediaAll hail social media marketing! These days the eagerness to understand and utilize the concept is so thick it’s …
- Your Customers Don't Care About You – Take the Content Marketing Test
Published: April 21, 2010Source: Junta42 Content Marketing blogWe just launched this exciting new…
We have the best customer service in…
Our reps are the leading experts in…
blah, blah, blah
It continues to bother me about the number of articles and blogs f…
- Taxes, privacy at center of Amazon tiff with North Carolina
Published: April 20, 2010Source: Ars TechnicaHow would you feel if your favorite retailer turned over a list of all the books, movies, personal care items, or “adult” entertainment items you have purchased in the last seven years to y…
- Apple to Buy AMD?
Published: April 20, 2010Source: UbergizmoNot so long ago, an alleged meeting between AMD and Apple executives got the web spinning around the idea that Apple might use AMD processors. Why not? It’s a hassle on the design side, but it might be worth…
- Twitter Archive is Nothing Without Tools, Funding
Published: April 20, 2010Source: ReadWriteWebWhen Twitter announced last week that every public tweet since its inception in 2006 would be archived in the Library of Congress, many people were excited.
“The Twitter digital archive has extraordinary po…
- Seven Tips for Successfully Outsourcing Marketing Operations
Published: April 20, 2010Source: MarketingProfs How-To ArticlesIf companies are interested in outsourcing their marketing operations, what can they do to ensure that their plan is well thought out and effective? My counsel to this particular marketing executive was to keep…
- Seven DIY iPad Stands for Six Bucks or Less [DIY]
Published: April 20, 2010Source: LifehackerFor all the magic that Apple promised an iPad box would contain, they definitely left out one thing: a stand. Whether you’ve got five bucks or some ingenuity a…
- Bill Gates on Social Media, Journalism
Published: April 20, 2010Source: Social Media TodayThis intersection of people caught my eye today: Phil Bronstein interviewing Bill Gates? Too rich to pass up. Bronstein is the editor at large of the San Francisco Chronicle. I worked for him at the…
- Twitter Strategy: Branded vs. Individual Twitter Accounts
Published: April 20, 2010Source: Social Media TodayA frequently asked question in my social media boot camps is whether or not organizations should tweet from a branded Twitter account with their logo as the profile picture, or just have employee…
- How to Develop a Brand Monitoring Platform (for Free).
Published: April 20, 2010Source: Social Media TodayFollowing my previous post about how Google could develop a killer (and extremely low-cost) social media monitoring platform, I thought I’d share details on how you can go about creating one of yo…
- Points and Badges and Mayors, Oh My!
Published: April 20, 2010Source: Social Media TodayMobile check-ins have become the newest trend in the world of digital marketing. But just like in the early stages of Twitter, brands are trying to figure out what to do with it and how it connects …
- 5 time-saving Outlook add-ons
Published: April 20, 2010Source: CNET News.comWe rounded up five timesaving Outlook add-ons for you to take for a spin.
- An App That Pays
Published: April 21, 2010Source: NYT > TechnologyA new iPhone app pays consumers to do small tasks. Workers are pretty astute about which ones are lucrative.
- Google exec: Connecting via social media can spurt nonprofit donations
Published: April 20, 2010Source: WebGuild RSS for Social MediaWith a declaration of “the laptop is dead,” Casap said the importance of a strong and meaningful Internet and social networking presence cannot be …
- 14 Reasons Why Social Media Happened
Published: April 20, 2010Source: Jeffbullas's BlogI recently was thinking.. which can be a dangerous thing and I found myself asking the question “how did social media happen?” and how did it evolve from the primordial web soup?
So I looked up some Wikip… - Hone your iPad typing skills with TapTyping
Published: April 20, 2010Source: MacworldFlairify’s TapTyping app is an iPad typing trainer that includes beginner to advanced courses, metrics to track performance, and Twitter integration.
- Pocket Life Brings Real-Time Location App to Facebook
Published: April 20, 2010Source: All FacebookFollowing Glympse into the integration of mobile location-sharing and Facebook, Pocket Web’s Pocket Life mobile social network now lets you see friends’ status updates and other information on a map in Face…
- 89% of Content on Google Buzz Is Automated [STATS]
Published: April 20, 2010Source: Mashable!Social media analytics company PostRank found that the vast majority of content on Google Buzz — just slightly under 90% — comes from news feeds or other automated sources. 62.57% of Buzz posts originate…
- Battle Cry? Google Buys Stealth Company Founded By Guys That Spurned Apple
Published: April 20, 2010Source: TechCrunchThe whole Apple/Google thing continues to get more interesting.
The two tech giant buddies are now clearly at odds with one another (coffee dates and all). The iPhone and Android are already at war. And soon, t… - 10 Suggestions for Redesigning the Google Profile
Published: April 20, 2010Source: louisgray.comHave you looked at your Google profile lately? (Here’s mine) Pretty boring, right? Just a white page with a bunch of blue links, like much of the rest of Google? You might not look at your Profile all that ofte…
- Google Wave’s Quick, New Wave Templates Guide Your Wave Use [Collaboration]
Published: April 20, 2010Source: LifehackerAs excited as some of us still are about Google Wave (hell, two of us wrote a book), Wave’s biggest problem remains: “What would I use it for?” With the app’s…
- Google Makes Government Requests for User Info Public
Published: April 20, 2010Source: Mashable!Google just introduced an app called the Government Requests tool. It’s a Google Maps app that shows how many requests each nation’s government has made for users’ personal information or for the removal…
- Engadget had option to purchase “lost” iPhone 4G, advised not to by legal counsel (Edible Apple)
Published: April 20, 2010Source: TechmemeEdible Apple:
Engadget had option to purchase “lost” iPhone 4G, advised not to by legal counsel — This Gizmodo/iPhone 4G story sure has some legs, dont it? — While Gizmodo is reaping all of the… - Google will connect your phone, and everything else, to your printer
Published: April 20, 2010Printing to the cloud means more than just kissing driver woes goodbye.
- We live or die on our database
Published: April 20, 2010Jeff Pulver, co-founder of the Vonage Internet phone company and creator of the VON and 140 conferences, has an expression that you absolutely must take to heart:
“We live or die on our database.”
In the ag… - Will AT&T Fence in the New iPhone?
Published: April 20, 2010Source: GigaOMBy now, those who care about the upcoming fourth-generation iPhone have seen the pictures that surfaced courtesy of Gizmodo and are likely wondering what Apple will do next. But here at GigaOM, we’re wonderi…
- 4 Tips for Tapping Into Twitter Conversations
Published: April 20, 2010Source: Mashable!Leyl Master Black is a Managing Director at Sparkpr, one of the world’s top independent PR agencies. Leyl has more than 15 years experience driving high-impact communications programs for emerging technolog…
- Monetizing social networking platforms. Put your money where your data is?
Published: April 20, 2010Source: WikinomicsYou mean the “just-give-it-away-and-they-will-come-and-we’ll-be-rich automatron is as broken now as it was in 2001”?
Three social media giants, three giant media announcements: Ning, Twitter, Facebook. In…




















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